How do I cancel my ChatGPT subscription?

Hacker News · Feb 28, 2026 · Collected from RSS

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Note: This article covers self-service ChatGPT subscriptions and does not cover Enterprise or Edu plans.How to cancel your ChatGPT subscriptionPersonal subscriptionsIf you signed up on the chatgpt.com websiteLog into ChatGPTClick on your profile icon and select SettingsNavigate to the Account tabSelect the dropdown menu ManageSelect Cancel SubscriptionIf you subscribed on a mobile device on the App Store or Play StoreYou'll need to cancel via iOS or cancel via Android accordingly.ChatGPT Business subscriptionsTo cancel your Business subscription:Log into ChatGPTClick on your profile icon and select Workspace settingsNavigate to the Billing tabSelect the dropdown menu Manage planSelect Cancel subscriptionCancellation informationYour cancellation becomes effective the day after your next billing date, allowing you to use the services until then.If you delete your ChatGPT account, your subscription will be automatically canceled and you will not be billed again.To avoid being charged for the next billing period, cancel at least 24 hours before your next billing date.Subscription fees are non-refundable.FAQsCan I get a refund? Please refer to our article for additional instructions to request a refund: How do I request a refund for my ChatGPT subscription?If you can no longer access the email address associated with your account: If your account is no longer accessible (For example, you may have signed up for ChatGPT using a work email that you no longer have access to), you have two options:We can cancel your subscription on your behalf. Some users may sign up for our services while living in a supported country, but then relocate or need to travel for an extended period in an unsupported country. This is a good option if you lost access but want to keep the account open to replace the existing payment methodYou can delete your account and cancel your subscription. You can log a policy request to do so via our Privacy Request Portal. This automatically cancels your subscription as well. Please Note: Deleting your account is permanent and cannot be undone. You can find more details here.If you choose Option #1, please reach out to support and let us know:The email address associated with the account you can no longer accessThe last four digits of the payment card associated with your subscriptionThe date of your most recent subscription paymentWe'll be able to locate the account and cancel the subscription on your behalf.If you're not able to access your ChatGPT Plus, Pro, or Business account and you need help cancelling your subscription, please reach out to our support team.